Five Steps For a Fast Performance Dashboard
Many (most?) KPI performance dashboards fail to inform, because people jump the gun and focus too much on the app and not nearly enough on the KPIs. If a dashboard...
Read more
Start Small When You Get Started With KPIs
Starting with too many KPIs still remains a huge mistake that too many people make. Experience still teaches us to start small when we start with KPIs. Cass Quilty started...
Read more
Making Time to Measure Better
The irony is that if we don’t make time for better measurement now, we’ll have even less time for it in the future. In other words, all the reasons why...
Read more
Psychological Safety for Successful KPI Transformations
Here are 13 practical ways to nurture psychological safety in your organisation, so its KPI transformation can succeed. For any organisational transformation to succeed, psychological safety is vital. The Center...
Read more
The Worst KPI Question You Can Answer
The most common question people ask when they need performance measures (for whatever reason) is also the worst question you can try to answer. It’s the worst question because it...
Read more
Designing a Corporate KPI Community of Practice
What separates organisations that get traction with their performance measurement from those that spin their wheels is the cross-organisational KPI Community of Practice. A KPI Community of Practice is a...
Read more