The Steps of PuMP in Detail
While this won’t teach you how to implement PuMP for great KPIs, it will give you a snapshot of every thinking step in PuMP, that makes it such a great...
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4-Step Recipe for Writing a Quantitative Measure
Writing a good performance measure requires four essential parts to make it both understandable and implementable. When we write our measures or KPIs as two- or three-word phrases, like Customer...
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How to Build a KPI Example to Engage Anyone
You can create a KPI example that can quickly engage leaders or colleagues in seeing the power and benefits of measuring what matters. If you’ve read this blog long enough,...
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3 Ways to Successfully Adopt a New KPI Approach
Brook Rolter, our licensed PuMP Contractor based in the US, shares his experience with three ways to successfully adopt a new KPI approach into any organization. When 20 or 25...
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A New KPI Approach is not a Bolt-On, it’s a Rebuild
If an organisation is going to adopt a better performance measurement approach, the Strategy Team needs to first have a documented performance management process. In automotive performance circles, there’s a...
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5 Reasons Why Their KPIs Are Wrong For You
It’s easy to adopt KPIs from other organisations in your industry. But look out for these five reasons why those KPIs might be completely wrong for you. Possibly the most...
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