The Grammar of a Measurable Goal
Writing measurable goals doesn’t always come naturally, but one grammar formula makes it easier. Goals, objectives, priority statements and performance results are just some of the terminology we use to...
Read more
How to Find Example KPIs That Are Meaningful
We can’t find perfect example KPIs, but by following these 6 steps, we can find some that give us a great starting point to meaningful KPIs. I don’t believe in...
Read more
The 9 Steps to Performance Measurement Mastery
Performance measurement mastery is like anything else – how long it takes depends on the step of Performance Measurement Maturity you’re starting from. An extensive collection of performance measures and...
Read more
Calculate Your Performance Measurement Maturity Score
The journey to performance measurement maturity has 10 critical milestones. Which one is your organisation currently at? [Click for a larger image] I guess there’s a better first question to...
Read more
How Does Each Step of PuMP Create Great KPIs?
Performance measurement is a process. And when the steps of that process work well, like PuMP, we can easily create great KPIs. Performance measurement, like anything, works when the approach...
Read more
Are Your KPIs A Tool In Their Hands Or A Rod for Their Backs?
What people believe a KPI or metric or performance measure will be used for fundamentally affects whether performance will improve or not. One of the most important memes of PuMP...
Read more