Why Do You Measure Performance?
The reasons why we measure performance can profoundly influence how we do it, and whether it improves performance or not. What’s your reason? Management gurus like Peter Drucker have long...
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How to Align Your OKR vs KPI Terminology
Terminology with KPIs, performance management, OKRs and strategy often misaligns and confuses people. Here’s how to build a glossary to make it all clear. There has always been a struggle...
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Using Targets to Set Your Success Trajectory
Should targets be achievable, or stretch? And how do we decide? Well, using a target trajectory, we don’t have to. Targets are a tricky thing to set. That’s because there...
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5 Basic KPI Formulas to Quantify Performance Measures
This checklist of 5 basic KPI formulas, with examples for each one, will help you decide the best way to calculate your KPIs. A good performance measure is defined as “a quantification...
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End the Confusion Between Actions and Results
Goals should be result-oriented, by definition. But we often see action-oriented goals in strategic plans. Why does this confusion happen and how can we resolve it? Appreciating the difference between...
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The KPI Terminology Problem — And How to Solve It in Your Organisation
KPI, metric, measure, indicator — no two organisations define them the same way. Here’s why that causes real problems, and how to fix it. If you’ve ever sat in a...
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