PuMP Academy
Practical ideas, frameworks and examples to boost your KPI and strategy-execution know-how.
Performance measurement is a process. And when the steps of that process work well, like PuMP, we can easily create great KPIs. Performance measurement, like anything, works when the approach...
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What people believe a KPI or metric or performance measure will be used for fundamentally affects whether performance will improve or not. One of the most important memes of PuMP...
Read morePerformance measurement is not a dashboard, brainstorming session, consultant engagement, or project. It is a core business process. [click to see larger image of the PuMP Blueprint flowchart] Performance measurement...
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Do you have a KPI methodology? Or does it feel more like an ad hoc collection of tasks or workshops? How’s that working for you? The definition of the word...
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The price for informed decision-making is transparency and accountability. And that’s a price that is often too high for many leaders to pay. Some leaders are uncomfortable with transparency and...
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Strategy maps, like those used with the Balanced Scorecard, are the most commonly used visual representation of strategy on a single page. But are they the best way to visualise...
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