PuMP Academy
Practical ideas, frameworks and examples to boost your KPI and strategy-execution know-how.
Performance measurement is not a dashboard, brainstorming session, consultant engagement, or project. It is a core business process. [click to see larger image of the PuMP Blueprint flowchart] Performance measurement...
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Do you have a KPI methodology? Or does it feel more like an ad hoc collection of tasks or workshops? How’s that working for you? The definition of the word...
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The price for informed decision-making is transparency and accountability. And that’s a price that is often too high for many leaders to pay. Some leaders are uncomfortable with transparency and...
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Strategy maps, like those used with the Balanced Scorecard, are the most commonly used visual representation of strategy on a single page. But are they the best way to visualise...
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Balanced Scorecard Strategy Maps are popular but is a Strategy Map or Results Map better to map and communicate strategy? [Click the image for a larger view] Peter Ndaa is...
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There are too many examples of performance measures resulting in resentment, gaming, and even illegal behaviour. Why do we need KPIs? Or can we manage without them? Humans are inherently...
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