What is a Performance Gap?
Every KPI or performance measure linked to your strategy will have a performance gap. Find out what it is, how to calculate it, and what to do with it. We...
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You Can Only Meaningfully Measure a Goal You Understand
You might think you understand your goal, but when you struggle to measure it, you clearly don’t understand it well enough. Where do our goals come from? Are we really...
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10 Bad Assumptions About OKRs Versus KPIs
Here are 10 assumptions about what OKRs are, compared to what KPIs are, and why none of them are true! OKRs – or Objectives and Key Results – are not...
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The Tipping Point Toward a High- Performance Culture
Good measurement is the tipping point toward a high-performance culture. Here’s how it works, and why the usual approaches don’t. A high-performance culture smooths the way to achieving organisational outcomes...
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Should ESG be a Strategic Perspective?
Is it better to add ESG as its own strategic perspective, or use it to inform your strategic thinking? ESG (environmental, social, and governance) performance has always been important, but...
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How to Stop Measuring People
Measuring people to improve performance doesn’t work. So how can we stop measuring people but still improve performance? We measure people to manage them and improve performance. But does it...
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