PuMP Academy
Practical ideas, frameworks and examples to boost your KPI and strategy-execution know-how.
Use this three-part definition of KPI accountability, to drive true performance ownership and improvement. Performance measures and accountability have an uncomfortable relationship. People don’t like to own measures or KPIs...
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Measuring people to improve performance doesn’t work. So how can we stop measuring people but still improve performance? We measure people to manage them and improve performance. But does it...
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What people believe a KPI or metric or performance measure will be used for fundamentally affects whether performance will improve or not. One of the most important memes of PuMP...
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To remove or avoid the natural fear of being held accountable for a KPI, try these three questions in any performance conversation. If people fear accountability for KPIs, and we...
Read moreReceive monthly insights on KPIs, strategy execution, and performance measurement from PuMP Creator Stacey Barr.
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