How to Map Programs and Projects to Organisational KPIs
Programs and projects need KPIs to measure their performance. But how do program KPIs relate to other organisational and strategic KPIs? A few years ago I was in Africa, teaching...
Read more
Do We Need a KPI Methodology?
Do you have a KPI methodology? Or does it feel more like an ad hoc collection of tasks or workshops? How’s that working for you? The definition of the word...
Read more
Every KPI or Measure Needs 4 Specific Owners
A KPI needs four distinct owners — definition, data, reporting and performance — to bring it to life. Here’s what each one actually does. Like a puppy or kitten, if...
Read more
How to Move From Activity Measures to Result Measures
Activity measures are easier to identify and implement, but they don’t evidence outcomes, impact or results. Here are 7 steps to move from activity to result measures. Activity measures basically...
Read more
Too Many KPIs? How to Shortlist the Best One for Your Goal
You’ve got too many KPIs to choose from. Here’s how to evaluate and shortlist them, with two important criteria to pick the one that will best prove your goal. Too...
Read more
The Price of Knowing is Transparency and Accountability
The price for informed decision-making is transparency and accountability. And that’s a price that is often too high for many leaders to pay. Some leaders are uncomfortable with transparency and...
Read more