The Worst KPI Question You Can Answer
The most common question people ask when they need performance measures (for whatever reason) is also the worst question you can try to answer. It’s the worst question because it...
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Designing a Corporate KPI Community of Practice
What separates organisations that get traction with their performance measurement from those that spin their wheels is the cross-organisational KPI Community of Practice. A KPI Community of Practice is a...
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Accelerate KPI Buy-In With A Measures Team
Don’t outsource KPI development or do it alone. You’ll get much greater KPI buy-in with a well-designed Measures Team. A Measures Team is a group of people who will work...
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The Tipping Point Toward a High- Performance Culture
Good measurement is the tipping point toward a high-performance culture. Here’s how it works, and why the usual approaches don’t. A high-performance culture smooths the way to achieving organisational outcomes...
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A Performance Culture is a Journey, Not A Destination
Building a real performance culture takes years, not a 90-day project. Here’s what the journey looks like — and what speeds it up. A question I am often asked is...
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A Performance Culture Starts at the Top
Measurement can build a performance culture — but it works faster and better when senior leaders are the ones who start it. Measurement is the most practical way to create...
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