The clarity you’re looking for in your strategy might only be an hour away.
A Discovery Discussion is a free, one-hour conversation with an accredited PuMP Licensee — built around one of your own strategic goals, and the questions that tend to produce uncommon clarity.
You bring the goal. Your facilitator brings the questions. What emerges is yours to keep.

You’ve invested real time in strategy. You have goals. You probably have KPIs.
But if you’re honest, something still feels off. Maybe the goals are clear enough on paper, but your team interprets them differently in practice. Maybe the KPIs track what’s easy to measure, not what actually matters. Maybe the reports go out every month — but the conversations they trigger are more about defending numbers than improving results.
This isn’t a failure of ambition. And it’s more common than most leaders realise. It tends to come down to one thing: the tools weren’t designed to give you genuine clarity.
A Discovery Discussion is a different kind of conversation.
What you can focus on
You choose where to take the hour. Most leaders pick one of these:
- Make a strategic goal genuinely clear and measurable. If a goal feels vague or hard to act on, the conversation will reframe it — precisely, and in a way your team can align behind.
- Turn an immeasurable goal into a meaningful KPI. Most goals that leaders believe can’t be measured, can be. We’ll work through one of yours to show you how.
- Map how every team connects to the strategic direction. The conversation will surface where alignment exists across your organisation — and where it quietly doesn’t.
- Transform how your reports create insight. Using one of your existing KPIs, we’ll show you what it looks like when a chart actually tells you something worth acting on.
What to expect
The session is free, personal, and without obligation. It’s designed for leaders who suspect their current approach to goals and KPIs isn’t giving them the confidence or traction they need — and who want to experience an alternative before committing to anything.
What you won’t notice is the methodology running quietly in the background. You’ll just notice that the conversation goes somewhere useful, faster than you’d expect.
Most leaders finish the hour with one thing they didn’t have before: a specific, concrete next step they feel genuinely confident about.
“I was asked a question about what evidence we have that we are successful in implementing what we set out to do. And I didn’t have an answer for that.” — before
“The end result is tangible — you’re actually able to tell the story of where you are as an organisation, and get staff buy-in.” — after
Dell Anderson, Executive Director, Renew Behavioral Health and Wellness
“This was what I think was missing in all of our previous approaches — telling that story with evidence.”
Hanlie Erasmus, Associate Director of Public Library Services, State Library of South Australia
Book your Discovery Discussion
We’ll connect you with your regional PuMP Licensee, who will contact you to schedule a time that suits you. Sessions run approximately 60 minutes via Zoom or your preferred online platform.

Not quite ready? Download the Discovery Discussion guide to read in your own time.

