Culture is a Symptom, Not a Cause
How the right use of measurement becomes the tipping point for a true performance culture.

About this webcast…
Even when organisations invest heavily in culture change, the results rarely stick. That’s because culture isn’t the lever — it’s what you get when the right levers are pulled. And three of those levers sit squarely in how your organisation measures performance.
But this sounds back to front. Surely culture drives performance — not the other way around? Nope. When every team discovers and uses these three levers, something profoundly shifts. People stop defending and start improving. Accountability stops being imposed and starts being chosen. And the culture leaders have been trying to build arrives as a byproduct.
In this webcast with PuMP founder Stacey Barr and our Global PuMP Partners, we’ll explore why shifting how your organisation uses measurement turns out to be the tipping point toward a performance culture that lasts. We’ll draw on the real-world experience of a CEO who used PuMP to build a performance culture so strong it allowed him to reinvent the entire performance management system.
Join us and find out:
- Why every team needs a clear, shared picture of what success looks like at their level — and what goes wrong when they don’t have one
- How when measurement is associated with blame it creates the cynicism and resistance leaders are trying to transform — and what to do instead
- Why letting teams own their measures (rather than reporting to them) is the shift that makes a performance culture self-sustaining
- How our CEO’s teams went from hating measurement to using it to self-organise — and deliver results they could prove
If you’ve tried to create a performance culture in your organisation and found it harder than it should be, this webcast will reframe the problem entirely — and show you three practical levers that create the change from the inside out.
NOTE: When you register for this webcast, you will also receive a free subscription to Measure Up. It’s a monthly email newsletter giving you free access to regular practical tips, case studies, online training and invitations to upcoming events. Of course, you can unsubscribe anytime. But it’s more than worth trying it out!
All webcasts are hosted by Stacey, with her PuMP Partners

Stacey Barr is a specialist in evidence-based leadership and organisational performance measurement. Stacey is the creator of PuMP and its suite of programs, host of PuMP Academy, and author of two books, Practical Performance Measurement and Prove It!
Our PuMP Partners, located around the world, will co-host this webcast with Stacey, at a time convenient to their region. Please choose your region, in the next section, to register for a webcast scheduled for you time zone.
Register for the webcast in your time zone…
This webcast will be delivered using the Zoom platform. Join a webcast that suits your time zone, by selecting your region below:
United States
Monday, 10 August 2026 1pm PDT | 3pm CDT | 4pm EDT (convert to your time)
Presented by Stacey Barr & Brook Rolter

Brook Rolter is a is a Performance Measurement Consultant who specialises in integrating strategy, management, and organizational change. Brook offers public and private PuMP Blueprint Workshops and also PuMP consulting to support customers in the United States.
United Kingdom & Europe
Thursday, 13 August 2026 9am BST | 10am CEST | 11am EEST (convert to your time)
Presented by Stacey Barr & Paul Frith

Paul Frith is a performance measurement & analytics specialist and co-founder of Rubica: Change & Analytics. Paul offers public and in-house PuMP Blueprint Workshops, the Evidence-Based Leadership (EBL) Program, and PuMP consulting to support our customers in the UK & Europe.
Australia, New Zealand & Asia Pacific
Wednesday, 19 August 2026 8am AWST | 10am AEST | 12pm NZST (convert to your time)
Presented by Stacey Barr & Mark Hocknell

Mark Hocknell is a specialist in organisational performance measurement and customer-centric business. Mark is our lead global PuMP Partner, and facilitates all our PuMP Blueprint Workshops in Australia and Asia Pacific.
Yes, there will be a replay…
A replay of each webcast will be available for 7 business days after the event concludes and we’ll notify you of the replay link within a day of your webcast concluding.
If you have any questions, please email us at [email protected].

