About Mark
Location: Brisbane, Australia
Email: [email protected]
Phone: +61 0438 451 405
Web: www.markhocknell.com
Mark Hocknell, in close partnership with Stacey Barr, is our exclusively licensed PuMP Partner for Australia and the Asia Pacific region and global lead PuMP Partner. Mark joined as our first PuMP Partner in 2007.
Background
Mark has worked with dozens of organisations from the ‘C’ level to the operational team level to implement performance management and measurement process and practice. He has applied the PuMP methodology to the full range of organisations – from asset intensive utilities, local authorities, non-profits, state and federal government departments/agencies to large manufacturers and small-to-medium sized businesses.
While Mark now leads all our public and in-house PuMP Blueprint Workshops in Australia and Asia-Pacific, he has extensive experience in PuMP implementation and supporting organisations of all sizes to get the most of out of measuring the right things. To support his implementation skills, Mark has 10 years experience as a management consultant, 8 years (part time) as a sessional academic with the QUT Graduate School of Business and previously 16 years in corporate management. He holds an MBA, change management qualifications and is a Net Promoter Certified Associate.
Meet Mark in his video about PuMP, his video about EBL.
PuMP offerings
Mark delivers all our private and public PuMP Blueprint Workshops, PuMP EBL, and programs in Australia and the Asia Pacific. He also supports our clients with PuMP coaching and consulting. He has integrated PuMP into his business practice to enhance planning outcomes, benefits identification and management, and even performance agreements between managers and teams.
What they say about Mark
“Mark is a great trainer who knows his stuff, and is considered in his approach to helping participants discover the answers for themselves. I really valued Mark’s training style and the approach he took throughout the workshop.” – Nicole, PuMP Blueprint Workshop, Canberra
“This has been a thoroughly engaging and thought provoking course, with Mark’s insights and stewardship making the barrier to entry for performance measurement considerably lower. The PuMP framework, and in particular Mark’s delivery of the material, helped me better understand the purpose of performance measurement, scoping a manageable approach to performance measurement, and tips on how to navigate or overcome common challenges to implementation. I have returned to work inspired and more confident in my chances of success.” – Derek, Australian Government
“Mark did a fantastic job in presenting and engaging with participants throughout the course. Mark is well versed and experience in not just PuMP but assisting organisation overcome challenges connected to strategy/ process improvement and measurement. This was very evident in his presentation and knowledge.” – Andrew, Australian Government