Our Programs

PuMP Academy offers practical, engaging and proven training and facilitation programs to help you clarify, measure, communicate, align and execute your strategic direction, organisation-wide.

We have the right program for leaders, managers, strategy and performance professionals, and anyone else involved in monitoring goals, improving performance, and achieving results.

Lead with a strategy that is results-focused, measurable, aligned, and executable with the PuMP Evidence-Based Leadership Program.

Build capability to align strategy, measure what matters, and improve performance with Certified PuMP Blueprint training.

Search PuMP Academy’s free resources to answer your strategy and performance measurement questions.

Which program is right for you?

Click below to learn more about each of our programs.

Get started with a free course!

In this free KPI training course “The 10 Secrets to KPI Success” you will learn what the bad KPI habits are, and the secrets to changing those habits and unleashing the transformational power of performance measurement.

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Be inspired by these real-life and in-depth case studies shared by our generous PuMP alumni. Take away great ideas you can practice with right away, and learn how much of a difference PuMP has made in their organisations, and could make in yours, too.

Immediately discover the principles and ideas that make PuMP such a successful performance measurement approach, with our selection of insightful and practical articles and whitepapers. Brimming with over 20 years of research, development and implementation experience, this know-how is ready for you to download.

Testimonials

Our PuMP community most often describe PuMP as practical, engaging, logical, and that it works! If you have a PuMP story to share with us, click below to let us know!

Other KPI training didn’t compare to PuMP…

PuMP is still a one of a kind in my mind. I have taken KPI training from another high-profile organisation and it didn’t compare. PuMP is a great methodology and the online training with email/blog support is very good.

Brian Andrews, Feedback and Improvement Manager, CNS LLC, USA

A few members of our Executive Team attended PuMP…

Our President wanted a few members of our Executive Team (some with more and some with less experience strategically establishing KPIs) to attend [the PuMP Workshop] and see how we could collaborate on developing targets for the organization as a whole as opposed to strictly our respective departments. Louise truly proved she was an expert in the subject matter. Personally, I was skeptical but there were some very straightforward takeaways – not to mention the process itself is very well structured.

Serge Chopin, Sales Manager, The Legacy Family of Companies, Canada

The PuMP training is very relevant to what my role is…

When I first attended the course I wasn’t totally sure how this approach was going to help me in my work. Upon completion I understand how it could be very relevant to the projects I work on and I’m looking forward to using this system to support the service delivery in terms of business improvement on a task I’ve been waiting to work on for a number of months… I’m glad that I’ve completed it and that it is a recognised qualification that I could add to my CV… I think the training is very relevant to what my role is.

Gerard McNamee, Senior Advisor, Operational Planning and Development, Ministry for Primary Industries, New Zealand

The PuMP Workshop was professionally managed…

I would like to congratulate you on a fantastic workshop.

Firstly, Mark is a great trainer who knows his stuff, and is considered in his approach to helping participants discover the answers for themselves. I really valued Mark’s training style and the approach he took throughout the workshop.

Secondly, the event was professionally managed – well done. We had all the necessary information before-hand to ensure we got the most out of our time with Mark. The venue was suitable for the needs of the workshop, and we had the tools required to work through the steps of the course. The workbooks were easy to follow and clearly presented. Then, so promptly after completing the workshop, we had all the necessary information and links to immediately start putting our new-found knowledge into action. Thank you.

 

Nicole, PuMP Workshop – Canberra – September 2019

It helped us identify our performance measurement gaps…

I really enjoyed the PuMP Certification workshop because it was tailored to our business. In addition to the comprehensive course materials, our instructor incorporated our own information as we worked through each of the steps in the Blueprint. This made the learning more relevant and useful. It helped us identify our performance measurement gaps and offered guidance on how to address them while also highlighting opportunities for improvement.

Denise Hoffman, Senior Specialist, Corporate Strategy Development, Canada Mortgage and Housing Corporation

Practical Performance Measurement is my bible for my current role…

Just saying I’ve read the e-book (Practical Performance Measurement) is a bit of an understatement though; it is basically my ‘bible’ for my current role as a Performance Data Analyst. This is a new area of analysis for me and I would be completely lost without it! It’s really indispensable.

Andrew Tennant, Performance Data Analyst, London UK

Latest Updates

Our latest updates share what’s coming up in the world of PuMP and meaningful performance measurement, giving you a quick snapshot of new webcasts, our next live trainings around the world, and the latest content to help you build a high-performance culture and measurable success.

Happy and smiling hispanic businesswoman typing on laptop, office worker with curly hair and glasses happy with achievement results, at work inside office building.

A Tour of PuMP Academy

There’s lots to find at PuMP Academy, to support your performance measurement and strategy execution success. We have public, private and self-paced training and implementation programs. We have articles, case…

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Welcome to the new PuMP Academy!

PuMP had humble beginnings. It started as an in-house solution that I developed when I was the Measurement Consultant for a railway organisation, in the mid 1990s. And since then,…

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