Confirming Your Registration For Using Smart Charts, 18-20 June 2025…

Thank you so much for joining our PuMP Using Smart Charts program in June this year! We’ll go deep into Smart Charts in this program, and will explore heaps of examples, live demonstrations, hands-on activities, and opportunity for discussion and Q&A. You will learn these XmR charts deliberately and accurately, but also in a very easy and fun way.

This page contains all the information you’ll need to prepare and join the live program, and you will also receive an email containing the essential details as well.

Your trainer is Ayça Tümer Arıkan

Ayça Tümer Arıkan is a licensed PuMP Contractor, and has worked as a measurement consultant and mentor since 2017 to help companies in their journey to become high performing organisations with the use of measurement in a meaningful way. Ayça is a statistician with an MBA degree, and has the perfect expertise as the official trainer and coach for this program.

Schedule the dates and times in your calendar…

Your Using Smart Charts program has 3 live sessions, as follows:

  • Part 1: 11am to 3pm, Wednesday 18th June (GMT+3)
  • Part 2: 11am to 3pm, Thursday 19th June (GMT+3)
  • Part 3: 11am to 3pm, Friday 20th June (GMT+3)

Register to join the Zoom sessions…

Please register for the Zoom session right here. If you need to type the link directly into your browser, here it is:

Zoom link: https://us02web.zoom.us/j/88043192240?pwd=Pkal9mbO9rGdV2d2avZuD2mI50UlpM.1
Meeting ID: 880 4319 2240
Passcode: 980542

How to prepare…

To get the most from this program, make sure to have the data for at least one KPI ready, so you can build at least one Smart Chart. Some tips for preparing your KPIs are:

  • Look for a KPI that has some historic data, so you have ideally at least 20 measure values e.g. two years’ of monthly values.
  • Make sure the KPI’s values are not based on rolling or moving averages, or year-to-date values e.g. the measure value for January needs to be calculated only from data collected in that same January.
  • List the KPI measure values in a basic spreadsheet with two columns: the date and the KPI measure values.

The modules and topics covered…

Click below to expand and see all the modules and topics we will cover:

MODULE 1: Why do we need a new chart? [Free introduction]

  • The risk of traditional and commonly used KPI analysis methods
  • The question XmR charts answer better than traditional analyses

MODULE 2: What is a Smart Chart?

  • The history of XmR charts
  • The anatomy of the XmR chart
  • Misconceptions and traps to avoid

MODULE 3: Interpreting Smart Charts the right way.

  • How to interpret XmR chart signals
  • The rules to define the signals
  • When and how to recalculate your KPI “baseline”

MODULE 4: The exact steps to create Smart Charts.

  • Step-by-step instructions to create XmR charts
  • A demonstration of creating an XmR chart
  • The XmR chart Excel template

MODULE 5: Displaying Smart Charts in KPI reports.

  • The 3 questions we ask of our measures
  • Setting targets for your KPIs
  • Rules for traffic lights to prioritise attention and action
  • XmR chart on your dashboards

MODULE 6: Using Smart Charts to improve performance.

  • Helping others understand the value of XmR charts
  • Predicting the future with XmR charts

MODULE 7: Advanced use of XmR Charts. [Optional]

  • Types of KPIs
  • XmR chart applications in different fields of performance
  • How to respond to different signals
  • Additional signals
  • mR charts
  • When NOT to use XmR charts

More information…

We’ll let you know closer to the date when you can download your workbook and template. But in the meantime, please let us know if you need any help or have any questions by contacting us at [email protected] or email your trainer, Ayça Tümer Arıkan, directly at [email protected].