Most organisations have a strategy. Not enough can prove it’s working.
If you’re looking for KPI training for teams that goes beyond a generic workshop — one that your people apply directly to your organisation’s own goals during the session — the PuMP Blueprint private workshop is built for exactly that. Delivered in-house at your location or online, it brings the full proven PuMP methodology to your team, working with your actual strategy, your real goals, and the measures that matter to your organisation.
Most leaders sense it. Reporting is happening, teams are busy, and the strategy document exists — but there’s no clear, evidence-based answer to the question every leader eventually faces: “Is our strategy actually working?”
That’s not a strategy problem. It’s an evidence problem — the absence of a practical method to turn strategic goals into meaningful measures. The PuMP Blueprint Workshop gives your organisation that method, with KPI training for team that builds their ongoing capability to design meaningful performance measures — aligned to your strategy and ready to deliver it.
In your private, tailored PuMP Blueprint Workshop, teams will collaboratively learn how to:
- Make their goals result-oriented and measurable — and aligned to the strategic direction.
- Choose measures that directly monitor goal progress — making reporting about impact, not activity.
- Build measurement that supports better decisions and stronger execution — without measurement overload.
You might recognise some of these situations:
- A leadership team spends time defining and communicating the strategic goals — but teams struggle to translate those goals into the goals and KPIs they need to help execute the strategy.
- Or teams brainstorm long lists of KPIs, only to realise later that many of them measure activities, outputs, or data that happens to be available, rather than the results the strategy is meant to achieve.
- Sometimes organisations invest heavily in dashboards and reporting systems, only to find that the numbers they report don’t actually answer the most important leadership question: “Is our strategy working?”
- And in many cases, organisations end up relying on consultants to design KPI frameworks, which can leave internal teams disengaged, and without the capability to design or improve their measures themselves.
Left unresolved, these problems compound. Strategies consume budget and effort without clear evidence of return. Leaders face board and executive questions they can’t answer with confidence. Teams grow disengaged when they can’t see how their work connects to results that matter. And the organisation keeps turning to consultants to redesign KPI frameworks — without ever building the internal capability to do it themselves. The result is measurement that never quite fits the organisation’s own strategy and context, and can’t easily adapt as that strategy evolves.
Most organisations never get taught how to prove their strategy is working. That’s the gap the PuMP Blueprint Workshop was designed to fill: it’s KPI training for teams that gives them the capability to measure and execute strategy.
Organisations have trusted the PuMP Blueprint Workshop to build their measurement capability since 2006:
The PuMP Blueprint Workshop doesn’t simply produce a new set of KPIs. It builds a shared language and structured approach to performance measurement across your teams — and that shared capability is what allows measurement to support strategy execution, rather than becoming another reporting exercise.
When a private workshop is the right choice for your organisation
Individuals can attend a public PuMP Blueprint Workshop, but many organisations choose a private workshop when they need more than individual capability — when the goal is to shift how the whole organisation thinks about and designs performance measurement.
A private workshop is particularly valuable when your organisation wants to:
- Accelerate organisation-wide adoption.
When teams learn the same method together, the shared language and approach spreads more quickly — reducing the friction that typically slows measurement reform across departments. - Prove your strategy is working — not just report on it.
When leaders need clear evidence that strategic initiatives are delivering results, not just activity data that fills a dashboard, a shared measurement method gives everyone the same starting point for designing measures that actually answer the question. - Align teams around a common definition of success.
When departments are measuring different things in different ways, strategic alignment breaks down. A private workshop gives teams a shared language and structured approach — so everyone understands what success looks like, what their unique contribution is, and how it can be evidenced. - Build internal capability — not consultant dependency.
When the goal is to equip your own people to design meaningful measures themselves — and keep doing so as strategy evolves — a private workshop builds that capability where it belongs: inside your organisation. - Move beyond outdated KPI practices.
When your current approach to measurement isn’t delivering the clarity your leadership needs, a private workshop provides a structured starting point for a better way — one your teams can apply immediately and repeat whenever strategy shifts.
“I contracted Stacey to deliver a number of training programs for the Department… I cannot speak highly enough of Stacey and her PuMP Blueprint. There is a lack of good quality performance measurement training in Australia and I highly recommend Stacey’s training as the best in the business.”
Melinda Varley, Director Business Performance Management, Australian Public Service
“PuMP is a great program. It’s making it very easy for us to develop meaningful measures for our organisation.”
Amanda Kent, Public Service Department, New Zealand
What makes PuMP different from typical KPI training
Reason 1: PuMP starts with results — not metrics
Most KPI programs begin with the question: “What should we measure?” PuMP’s KPI training for teams begins with a different question: “What result are we trying to achieve?”
Only once that result is clearly defined does the method move to identifying the most meaningful evidence of success — and only then to designing measures that quantify that evidence. This sequence prevents the most common KPI mistake: measuring what’s easy to count rather than what actually matters.
Reason 2: PuMP builds measures from evidence of success — not data
Most approaches to KPI selection rely on brainstorming, benchmarking against other organisations, or choosing metrics because the data already exists. PuMP replaces guesswork with a structured process for identifying what genuine success looks like — and designing measures that directly evidence it.
The result is measures that speak to real outcomes rather than activity, outputs, or data that happens to be available.
Reason 3: PuMP teaches measure design as a repeatable capability — not a framework
Most KPI training is a one-time event — participants leave with a set of KPIs but no reliable method for designing new ones when strategy shifts. PuMP teaches a step-by-step design KPI method that teams can apply repeatedly — whenever goals change, new initiatives launch, or the strategy evolves.
This is what makes PuMP a third-generation measurement practice: not just better KPIs, but the capability to design meaningful measures whenever and wherever they are needed.
Here are the three generations of KPI and measurement practice:
Most KPI practice has evolved through three broad generations — and where your organisation sits in that evolution determines how much value your measurement actually delivers.
- Generation 1 — Measurement for Control
Measures are drawn from available financial and operational data. This is useful for compliance and efficiency, but with limited connection to achieving the strategy and fulfilling the organisation’s mission. - Generation 2 — Measurement Frameworks
Balanced scorecards, dashboards, and KPIs are now linked to strategic objectives. This is a significant step forward — but KPI selection remains largely guesswork, and the measures often reflect what’s easy to count rather than what matters. - Generation 3 — Measurement Design Capability
A structured method is used for translating strategy into measurable results, building measures from evidence of success, and designing meaningful KPIs systematically. This is where measurement becomes a genuine tool for strategy execution — not just reporting.
PuMP is a third-generation practice. And a private PuMP Blueprint Workshop is how organisations make that shift.
“Your PuMP methodology is the most comprehensive and pragmatic performance management methodology published today.”
Jack Spain, Director of Strategy & Business Development, SchoolDude, USA
How organisations change after adopting PuMP
Many organisations come to PuMP because their current approach to KPIs isn’t delivering the clarity they need.
After completing the PuMP Blueprint Workshop, organisations typically see important shifts in how performance measurement is approached.
Leaders gain:
- clearer insight into whether strategy is working
- more meaningful performance conversations
- better evidence for decision-making
Teams gain:
- confidence in designing performance measures
- clarity about how their work contributes to strategy
- a structured method they can apply repeatedly
The result is a stronger connection between strategy, measurement, and improvement.
Here’s how things often change in organisations that adopt PuMP as their strategic measurement capability:
| Before PuMP | After PuMP |
|---|---|
| Performance measures often emerge from habits such as: — brainstorming lists of KPIs — copying measures from other organisations — selecting metrics based on available data — measuring activities instead of results — building dashboards before defining measures | When teams learn the PuMP methodology, the approach becomes much more structured: — defining clear, measurable strategic results — identifying the most meaningful evidence of success — designing performance measures systematically — focusing measurement on results rather than activity — using evidence to guide improvement discussions |
| As a result: — teams track many metrics but gain little insight — leaders struggle to see whether strategy is working — measurement becomes mainly a reporting exercise — improvement discussions lack clear evidence | As a result: — measures provide real insight into strategic progress — teams understand how their work contributes to results — leaders gain clearer evidence for decision-making — KPI reporting becomes a tool for improvement |
The difference is not just better KPIs.
It is the capability to design meaningful measures whenever your strategy evolves.
How the private PuMP Blueprint Workshop works
The private PuMP Blueprint Workshop is delivered exclusively for teams within your organisation, facilitated by one of our accredited PuMP Partners, available worldwide.
Before the workshop
Your facilitator begins with a briefing call to understand your organisation’s current strategic direction. This allows the workshop to be genuinely tailored — demonstrations and examples are built around your strategy, and PuMP’s language can be mapped against your own internal terminology where needed. Participants are asked to arrive with one goal and, if available, an existing KPI to work on throughout the workshop — so that real implementation begins before the workshop ends.
During the workshop
The workshop follows a rhythm of learn, apply, and discuss — alternating between new concepts using a best-practice case study and hands-on practice and your own goals. This keeps the learning grounded in your reality rather than hypothetical case studies, and means participants are designing real measures for real goals throughout.
Delivery options include:
- 3 full consecutive days on-site at your venue
- 5 half-days online (Zoom is our default, but we can work with your preferred platform)
- A schedule designed with you to suit your operational needs
Group sizes typically range from 10 to 50 people. Typical participants include strategy and planning teams, performance and reporting teams, transformation or improvement teams, senior leaders and managers, and KPI and reporting practitioners across departments.
What participants walk away with
At the end of the workshop, every participant leaves with:
- A workbook filled with instructions, their own notes and hands-on practice
- A complete set of digital templates for continued implementation
- Several of those templates already completed for their own goal
- Access to our global PuMP Community — free membership that includes case studies, implementation tips, and regular live Q&A webcasts with PuMP peers around the world
- The option to sit for the PuMP Certification exam to gain formal recognition of their capability
After the workshop
The PuMP Community provides ongoing support as participants continue applying the methodology — connecting them with practitioners worldwide who are navigating the same challenges.
For organisations that want more structured support, coaching with a PuMP Licensee is available, as are additional PuMP programs to support deeper adoption and integration of PuMP across the organisation.
“The workshop was brilliantly paced – normally on other full day workshops one can struggle to retain attention whereas at PuMP the pace was a good mix of listen, learn and apply steps, then break cycle. The experience I had reflects the feedback I have read of predecessors with me feeling fired up and champing at the bit to get on.”
Steve Holley MBA BEng, Head of ICT Customer and Business Support, Gloucestershire Hospitals NHS Foundation Trust
Frequently Asked Questions
Any investment in your organisation’s capability needs careful consideration. If you have questions or concerns, you’ll find our responses below.
Most KPI training focuses on frameworks, scorecards, and KPI concepts — and leaves participants inspired but without a reliable method to apply when they’re back at their desks. The learning fades because there’s no structured process to follow.
PuMP is different because it teaches a step-by-step method for designing meaningful measures — not just principles to remember. Participants leave with a method they’ve already applied to their own goals during the workshop, which means implementation begins before the workshop ends. And because the entire team learns together, the method doesn’t live in one person’s head — it becomes a shared organisational capability.
PuMP has been applied across government, corporate, and non-profit organisations worldwide since 2006. The methodology works across sectors because it doesn’t arrive with pre-built KPI templates borrowed from other industries — it starts with your strategy and your goals.
In a private workshop, participants work directly with your organisation’s own strategic goals throughout, which means the measures they design are grounded in your reality from the start. Your facilitator will also draw on examples and case studies relevant to your sector. The method is consistent; the measures it produces are unique to you.
The workshop itself runs over three full days on-site or five half-days online. For most participants, that’s the primary time commitment.
It’s worth reframing the question slightly, though. The real time cost in most organisations isn’t the workshop — it’s the ongoing waste of measuring things that don’t matter, redesigning KPI frameworks that never quite work, and running improvement initiatives without clear evidence of whether they’re achieving anything. That waste accumulates quietly across teams, month after month.
The PuMP Blueprint Workshop is a focused investment of time that reduces that ongoing waste — and builds the capability to keep reducing it as your strategy evolves. Most organisations find that the time saved in clearer, more purposeful reporting and decision-making far outweighs the time invested in the workshop.
We’ll also work with you on scheduling to minimise disruption to your team’s operational commitments.
This is one of the most important questions to ask of any training investment, and it’s one PuMP takes seriously.
The private workshop is designed so that participants finish with real measures already drafted for their own goals — not hypothetical examples. That means implementation is already underway when the workshop ends.
Beyond the workshop, participants have access to PuMP resources to support ongoing application. And because your team learns the method together, they have each other as a shared reference point — the capability stays inside your organisation rather than walking out the door with a consultant.
For organisations that want additional support after the workshop, your PuMP facilitator can discuss ongoing coaching and implementation options tailored to your needs.
Our private workshops are priced lower than public PuMP workshops, and are based on your team size, the number of teams you want trained, and delivery preferences. This is why we invite you for a discovery discussion before providing a proposal.
What’s worth considering alongside the investment is the cost of the current alternative — continuing without a reliable measurement method. That cost is often invisible but significant: strategic initiatives that consume budget without clear evidence of return, reporting cycles that produce data nobody acts on, and KPI redesign projects that repeat every few years without ever quite solving the problem.
For most organisations, the PuMP Blueprint Workshop is not an additional cost — it’s a replacement for a pattern of waste that’s already happening. We’re happy to explore what that looks like for your organisation in a discovery discussion.
Private PuMP Blueprint Workshops are delivered exclusively by accredited PuMP Partners — experienced facilitators who have been trained and certified in the PuMP methodology. PuMP Partners operate worldwide, which means your workshop can be delivered by a facilitator who understands your regional context.
Every PuMP Partner has been through a rigorous accreditation process and is supported by Stacey Barr and the PuMP team to ensure consistent, high-quality delivery. The consistent recommendation ratings you saw above — maintained since 2006 — reflect the standard we hold our facilitators to across every workshop, everywhere in the world.
If you’d like to know more about the PuMP Partner who would facilitate your workshop, we’re happy to make that introduction as part of the discovery discussion.
This is understandable — and it’s worth examining carefully, because it’s one of the most common reasons organisations delay building measurement capability, often for years.
Here’s the reality: there is rarely a perfect moment. Restructures lead to new strategies that need measuring. New CEOs arrive with fresh directions that need evidencing. New initiatives launch that need to demonstrate their impact. The need for meaningful measurement doesn’t pause during organisational change — if anything, it becomes more urgent.
More importantly, a shared measurement methodology is one of the most stabilising things an organisation can have during periods of change. When teams have a common method for translating goals into measures, transitions become clearer rather than more chaotic — because everyone has a structured way to ask and answer the question that matters most: is what we’re doing actually working?
If you’re genuinely mid-restructure with no stable goals to work from, we’ll tell you honestly in the discovery discussion. But in most cases, the right time to build measurement capability is before you need it — not after.
“I believe that PuMP is worth it… this is an add-on to fact-based leadership. PuMP takes fact-based leadership just to another level. And is a way that you can really communicate across your system how well you’re doing as an organization, what processes need to be improved, to continue on this journey of excellence.”
Dell Anderson, Executive Director, Renew (behavioral health and wellness provider in Grant County, USA)