Hanlie Erasmus, Associate Director of Public Library Services, in the State Library of South Australia, shares how she has led the use of PuMP to create a performance framework for libraries that gets results.

Hanlie Erasmus is the associate Director of Public Library Services in the State Library of South Australia, and Hanlie has been leading her organisation with pomp since 2020 with the help of PuMP Partner Mark Hocknell. Now, when Hanlie told me her story, I wasn’t only impressed by how she’s led her team to such a strong outcomes focus with PuMP, and I wasn’t only impressed by how patient she’s been waiting for the data for their measures to build up over the years. I was also impressed by how evidence-based the culture has become in libraries, despite her feeling that she’s just not there yet. I think there’s a very rich story in what’s happened already, and Hanlie’s passion for evidence-based leadership is itself very evident.

Connect with Hanlie Erasmus here:

Watch the video:

Listen to my interview with Hanlie Erasmus, and see and hear first-hand just how passionate and dedicated a leader can be to evidence-based measurement and PuMP: